Data deletion
Last updated: November 2, 2026
You can ask Wakeel to delete your data at any time. Choose what applies to you:
If you are a business using Wakeel
- In Channels & settings, disconnect any channel: its access tokens are deleted immediately.
- To delete the whole account with its conversations, leads and knowledge, email us from the account owner's address; we complete the deletion within 30 days and confirm it.
If you messaged a business on WhatsApp, Instagram or Messenger
- Ask the business to delete your conversation and data, or email us with the business's name and your number or account name, and we'll arrange the deletion with them within 30 days.
If you logged in to Wakeel with Facebook
- Remove the Wakeel app in Facebook settings → Apps and websites. We receive the deletion request automatically and you get a confirmation code you can check below.
Privacy and data questions: contact@wakeell.com